Co-Browsing and Joint Form-Fill
Help customers navigate through your site, and complete applications or trouble-tickets
• Provide hands-on assistance with co-browsing and joint form-fill features
• Push relevant pages to visitors to upsell and cross-sell orders
• Highlight text and use symbols to point out fields
Operator Console
See in real time who's on your site and what pages they're clicking through.
• Get city, state, chat history, connection type, IP address, history of visits to your site, and much more
• Track visitors who exhibit buying behavior; invite them to chat if they abandon an order or shopping cart
• Identify visitors who arrive on your site in response to marketing campaigns and initiatives
Campaign Viewer/LiveKeyword
Get real-time insight into all marketing campaigns that drive visitors to your site.
• Get in-depth details about visitors — grouped by each campaign — the minute they arrive on site.
• Use immediate campaign feedback; implement any enhancements needed.
• Provide better customer service and maximize up-selling and cross-selling opportunities.
Web Traffic Reports
LiveAnalytics
Optimize online marketing campaigns with Web traffic and conversion reports.
• Complete view of user activity, referral sources, keyword analysis, and more
• Track leads and sales conversions to see which sources refer the most profitable visitors to your site
LivePerson Pro Advantages
• Quick and easy one-time setup
• Built-in high security with industry standards (128-bit SSL secure and SAS 75 certified)
• Extremely reliable-LivePerson has 99.95% uptime
• Unlimited chats, transcript search and chat transfers
• User-friendly tools to increase productivity
• LivePerson customer service is available 24/7. Call anytime for assistance |
